Shipping policy
Shipping Policy
Last updated: August 12, 2026
At Leistora, we work with trusted print-on-demand and fulfillment partners to produce and deliver your orders.
Please read the following Shipping Policy before placing an order.
1. Order Processing
Most Leistora products are made to order.
After you place an order, it is sent for processing and production before being handed over to the shipping carrier.
Orders are generally processed and prepared for shipping within 2–3 business days.
Processing times may vary depending on product type, order volume, holidays, or circumstances outside our reasonable control.
2. Delivery Times in India
Once your order has been shipped, delivery generally takes approximately 2–5 business days, depending on your location, PIN code, shipping method, and courier availability.
Therefore, the estimated overall delivery time for most domestic orders is approximately:
5–7 business days
Please note that these are estimated delivery times and are not guaranteed.
Some locations may require additional delivery time.
3. International Shipping
We may offer international shipping to selected countries.
International delivery times and shipping charges vary depending on the destination, shipping method, customs processing, and courier availability.
International orders may take longer than domestic orders.
Customers are responsible for any applicable customs duties, import taxes, local taxes, or other charges imposed by the destination country, unless otherwise stated at checkout.
4. Shipping Charges
Shipping charges are calculated based on the products, order weight, destination, and shipping method selected at checkout.
The applicable shipping charge will be displayed during checkout before you complete your purchase.
Shipping charges may vary from time to time.
5. Order Tracking
Once your order has been shipped, tracking information may be provided through the email, SMS, or tracking system associated with your order.
You can use the tracking information to monitor the progress of your shipment.
Please note that tracking updates may occasionally be delayed depending on the shipping carrier.
6. Delivery Delays
While we work to provide reliable delivery, delays may sometimes occur due to circumstances outside our control.
These may include:
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Courier delays
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Weather conditions
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Public holidays
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Customs processing
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Transportation disruptions
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Incorrect or incomplete shipping information
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Remote or difficult-to-service locations
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High order volumes
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Other unforeseen circumstances
Leistora cannot guarantee a specific delivery date unless expressly stated otherwise.
7. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully check your:
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Name
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House or building number
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Street
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Area/locality
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City
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State
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PIN code
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Phone number
If an order cannot be delivered because the address or contact information provided by the customer is incorrect or incomplete, the shipment may be returned to the fulfillment facility.
Additional shipping charges may apply if the order needs to be shipped again.
8. Failed Delivery and RTO
If a courier is unable to deliver an order, the shipment may be marked as Return to Origin (RTO).
Reasons may include:
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Incorrect or incomplete address
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Customer not available
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Customer not contactable
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Customer refusing delivery
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COD payment not being available
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Delivery location being unavailable
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Customer requesting future delivery
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PIN code or serviceability issues
Qikink states that returned orders are managed through its return system and may be available for re-shipping for a limited period.
If an order is returned because of incorrect information provided by the customer or because the customer refuses or fails to accept the delivery, additional shipping or reshipping charges may apply.
9. Damaged Packages
Please inspect your package when you receive it.
If the package appears seriously damaged, please take photographs or a video before opening it whenever possible.
If the product inside is damaged or defective, contact us at:
Please include:
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Your order number
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Photos of the package
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Photos of the product
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A description of the problem
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An unboxing video, if available
Qikink's current policy requests damage/defect claims within 7 days of delivery and may require photographs, packaging, and an unboxing video for verification.
10. Wrong or Incorrect Product
If you receive a product that is different from what you ordered, please contact us at:
Please provide your order number and clear photographs of the product and packaging.
We will review the issue and, where the error is confirmed, provide an appropriate resolution such as a replacement or refund.
11. Lost Shipments
If your tracking information indicates that your package has been lost in transit, please contact us at:
We will investigate the shipment with our fulfillment and shipping partners and determine the appropriate resolution.
12. Cash on Delivery
Where Cash on Delivery (COD) is available, customers may be able to pay when their order is delivered.
COD availability depends on the customer's PIN code and the shipping service available for that location.
Qikink currently supports COD for eligible Indian locations.
13. Shipping to Remote Locations
Some remote or difficult-to-service locations may require additional delivery time.
If a PIN code is not supported by a particular courier, another available shipping service may be used where possible.
14. No Guaranteed Delivery Date
The delivery estimates provided by Leistora are intended as general estimates only.
We do not guarantee delivery on a particular date unless a specific guaranteed delivery service has been expressly offered and confirmed.
15. Contact Us
If you have questions about your order or shipping, please contact us:
Leistora
Email: leistora.in@gmail.com
Please include your order number in your email so that we can assist you more efficiently.
Thank you for shopping with Leistora.