Terms of service

Terms of Service

Last updated: August 12, 2026

Welcome to Leistora.

These Terms of Service explain the rules and conditions that apply when you visit, browse, or purchase products from the Leistora online store.

By accessing or using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

1. About Leistora

Leistora is an online store offering clothing and other lifestyle products.

Our products may be produced and fulfilled through third-party print-on-demand and fulfillment partners.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and provide our services to customers.

When you purchase a product from our store, your purchase is made directly with Leistora.

2. Eligibility

By using our website or placing an order, you confirm that you are legally permitted to enter into a purchase transaction under the laws applicable to you.

If you are under the legal age required to make purchases independently in your location, you should use our website only with the involvement and permission of a parent or legal guardian.

3. Our Products

We make reasonable efforts to display our products, images, colors, designs, sizes, and descriptions accurately.

However, the actual color or appearance of a product may vary depending on your device, screen settings, lighting, and other factors.

Product specifications, designs, prices, availability, and descriptions may be changed or updated at any time.

Some Leistora products are made to order through a print-on-demand process. This means that a product may be produced specifically after you place your order.

4. Product Availability

We reserve the right to:

Change or discontinue products
Limit the quantity of products available
Refuse an order where reasonably necessary
Correct product or pricing errors
Update product descriptions or specifications

If a product becomes unavailable after you place an order, we may contact you regarding cancellation and an applicable refund.

5. Orders

When you place an order through our website, you are requesting to purchase the products selected during checkout.

Your order is subject to payment authorization and acceptance by Leistora.

We reserve the right to refuse or cancel an order when reasonably necessary, including because of:

Product availability
Pricing or listing errors
Payment issues
Incorrect customer information
Suspected fraudulent activity
Shipping restrictions
Other circumstances affecting our ability to fulfill the order

If we cancel an order after payment has been received, we will provide an applicable refund.

Please carefully check your order before completing payment.

6. Order Cancellation and Changes

Because our products may be made to order, an order may enter production shortly after it is placed.

If you want to cancel or change an order, contact us as soon as possible at:

leistora.in@gmail.com

We will try to accommodate your request when possible.

However, we cannot guarantee that an order can be cancelled or changed once production has started or the order has been shipped.

7. Prices and Payments

Product prices are displayed on our website at the time of purchase.

Prices, discounts, promotions, and product availability may change without notice.

The applicable product price and any shipping charges or other charges shown during checkout will apply to your order.

You agree to provide accurate and complete payment and billing information.

We reserve the right to refuse or cancel transactions where payment cannot be successfully processed or where fraudulent or unauthorized activity is reasonably suspected.

8. Shipping and Delivery

Orders may be produced, packed, and shipped through third-party fulfillment and shipping partners.

Delivery times shown on our website are estimates and are not guaranteed unless specifically stated otherwise.

Delivery may be affected by:

Shipping carrier delays
Weather conditions
Customs processing
Public holidays
Incorrect or incomplete shipping information
Transportation disruptions
Other events outside our reasonable control

Customers are responsible for providing an accurate and complete shipping address.

If an order cannot be delivered because incorrect or incomplete information was provided by the customer, additional shipping charges or other resolution options may apply.

9. International Orders

If you order from outside India, your order may be subject to customs duties, import taxes, local taxes, or other charges imposed by the destination country.

Such charges may be the responsibility of the customer unless otherwise stated at checkout.

Leistora does not control the customs policies of individual countries.

Customers are responsible for complying with applicable import laws and regulations in their country.

10. Returns, Refunds and Replacements

Our return, refund, and replacement rules are explained in our Return & Refund Policy.

Because many Leistora products are made to order, we generally do not accept returns or exchanges for:

Change of mind
Incorrect size selected by the customer
Incorrect color selected by the customer
Personal preference
Products that have been worn, washed, altered, or damaged after delivery

If you receive a product that is damaged, defective, misprinted, or incorrect, please contact us at:

leistora.in@gmail.com

Please provide your order number and clear photographs or other relevant evidence so that we can investigate the issue.

Please do not send any product back without first contacting us and receiving return instructions.

11. Product Care

Customers are responsible for following the washing, drying, ironing, and care instructions provided with their products.

Damage caused by improper washing, drying, ironing, bleaching, alterations, misuse, or failure to follow care instructions may not qualify for a replacement or refund.

12. Intellectual Property

All content on the Leistora website, including:

Leistora's name and logo
Product designs
Graphics
Images
Product photographs
Text
Product descriptions
Videos
Website design
Marketing materials

is owned by, licensed to, or used by Leistora with appropriate rights.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content or designs without our prior written permission, except where permitted by applicable law.

13. Third-Party Services

We may use third-party companies and services to operate our store and fulfill orders.

These may include services for:

E-commerce
Payment processing
Product manufacturing
Print-on-demand fulfillment
Shipping
Analytics
Customer support
Website functionality

Third-party service providers may process information necessary to provide their services.

Your use of certain third-party services may also be subject to their own terms and policies.

14. Third-Party Links

Our website may contain links to third-party websites or services.

Leistora does not control and is not responsible for the content, availability, security, policies, or practices of third-party websites.

If you choose to access a third-party website, you do so at your own discretion.

15. Customer Reviews and Feedback

If you voluntarily submit reviews, comments, suggestions, photographs, or other feedback to Leistora, you agree that we may use that content for operating, improving, and promoting our business, subject to applicable law.

You must ensure that any content you submit does not violate another person's copyright, trademark, privacy, or other legal rights.

We may remove content that we reasonably believe is unlawful, misleading, abusive, offensive, or otherwise inappropriate.

16. Prohibited Uses

You agree not to use our website or services:

For unlawful purposes
To commit fraud
To infringe intellectual property rights
To distribute malicious software
To interfere with website security
To attempt unauthorized access to our systems
To collect personal information unlawfully
To impersonate another person or business
To submit false or misleading information
To interfere with the normal operation of our website

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

17. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue any part of our website or services for maintenance, updates, security reasons, or other operational purposes.

18. Errors and Inaccuracies

Our website may occasionally contain typographical errors, inaccurate information, or omissions relating to products, prices, promotions, shipping, availability, or other information.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.

If an order is affected by a significant pricing or product listing error, we may contact you regarding the available options.

19. Disclaimer

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that our website will always operate without interruption, delays, or errors.

Nothing in these Terms is intended to remove or restrict any consumer rights or protections that cannot legally be excluded or limited.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Leistora will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or damages arising from your violation of these Terms, misuse of our website, or violation of another person's rights.

22. Privacy Policy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and share personal information.

Privacy Policy: View our Privacy Policy

23. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, we will update the "Last updated" date at the top of this page.

Your continued use of our website after updated Terms are posted may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

24. Governing Law

These Terms are subject to the laws applicable to Leistora and the jurisdiction in which Leistora is legally established, subject to any mandatory consumer protection laws that apply to you.

Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be excluded under applicable law.